Shipping and Delivery

Eco Life Art Shipping & Delivery Policy

1. Shipping Options & Methods

a. We currently offer delivery within Riyadh, Saudi Arabia. Available shipping options will be displayed at checkout.
b. Orders are processed within 1-3 business days (excluding weekends and public holidays).

2. Shipping Costs

a. Shipping fees are calculated based on order size, weight, and delivery location within Riyadh.
b. Free delivery may apply for orders above a certain amount (specified on the website).
c. All prices include 15% VAT as per Saudi regulations.

3. Delivery Timeframes

a. Standard Delivery (Riyadh):

Estimated delivery: 2-5 business days after dispatch.
Delays may occur due to high demand, weather, or unforeseen circumstances.

b. Express Delivery (if available):

Faster shipping option (additional charges apply).
Delivery within 24-48 hours (subject to availability).

4. Order Tracking

a. Once shipped, you’ll receive an SMS/email with tracking details (if available).
b. Track your order via our partnered courier’s website.

5. Shipping Restrictions

a. We currently do not ship outside Riyadh.
b. Some items (e.g., fragile/large products) may have special delivery conditions (noted on the product page).

6. Address Accuracy & Undeliverable Orders

a. Ensure your shipping address is correct—we’re not responsible for delays due to wrong addresses.
b. If a delivery fails due to invalid address or recipient unavailability, we’ll contact you for resolution. Re-delivery fees may apply.