Privacy Policy

Eco Life Art Privacy Policy

At Eco Life Art, we prioritise your privacy and are committed to safeguarding your personal information in compliance with Saudi Arabia’s Personal Data Protection Law (PDPL). This policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

a. Personal Information:

• When you create an account or place an order, we collect:

  • Name, email, phone number

  • Billing/shipping address (Riyadh only)

  • Payment details (processed securely via PCI-DSS compliant gateways)

b. Automated Data:

• Cookies: Used to improve browsing (e.g., saved cart items, language preferences). You can disable cookies via browser settings.

• Logs: IP address, device type, browser, and pages visited (for analytics and security).

2. How We Use Your Data

a. Order Processing:

• To fulfil purchases, arrange delivery, and provide customer support.

b. Communication:

• Order updates via SMS/email.

• Marketing emails (only if you opt in; unsubscribe anytime).

c. Improvements:

• Anonymised data helps us enhance our website and product offerings.

3. Data Sharing & Disclosure

a. Third-Party Services:

• Shared only with trusted partners (e.g., payment processors, delivery couriers) strictly for order fulfilment.

b. Legal Compliance:

• Disclosed if required by Saudi authorities or to protect our legal rights.

c. Business Transfers:

• In the event of a merger, your data may be transferred to the new entity, subject to the same privacy standards.

4. Data Security

a. We use SSL encryption, secure servers, and access controls to protect your data.
b. Your Responsibility:

• Keep your account password confidential and notify us of any breaches.

5. Third-Party Links

• Our website may link to other sites (e.g., social media). We are not responsible for their privacy practices.

6. Children’s Privacy

• Our website is not intended for children under 13. We do not knowingly collect their data.

7. Policy Updates

• Changes will be posted here with a new effective date. Significant updates will be notified via email.

8. Contact Us

For questions or data requests (access/correction/deletion):
📧 Email: [Your Support Email]
📞 Phone: [Your Contact Number]
📍 Address: [Your Business Address, Riyadh]